Safety
We choose accredited universities and vetted housing, and tell you about the neighbourhoods and campus rules.
For parents
Your child is going off to study. You stay calm.
We understand how hard it is to let a child go to another country. That's why we explain every step and every payment โ and stay in touch before and after the move.
Your questions
We answer parents' main questions.
Safety, money, daily life โ the things you worry about, we discuss at the very first meeting.
Money
The university's official price list, clear discounts, payment directly to the university. No transfers to personal cards.
Documents
We manage documents and deadlines and remind you of due dates. You see what's ready and what's in progress.
Housing and daily life
We help with a dormitory or apartment, insurance, a SIM card and a bank account.
Staying in touch with the family
The coordinator reports to parents on every stage โ via WhatsApp or by call.
Study and degree
We check the university's accreditation and explain how the degree is recognised in Kazakhstan.
Money
Money โ transparent.
The main rule: you pay for tuition to the university, not the agency.
FamilyThe parents or the student themselves
tuition payment
UniversityOnly the official account from the admission letter
enrolment
StudentThey study โ and we stay in touch
- Payment details โ only from the university's official letter. We'll help you check them before the transfer.
- Al Ma Dei's services are paid separately โ under the contract to the LLP's bank account, with an invoice and receipt.
- Deposit, insurance, dormitory โ we explain in advance what to pay, to whom and when.
- University discounts and scholarships are reflected in the university's official documents.
How to avoid mistakes
Six signs of an unreliable agency.
The work of education agencies in Kazakhstan is not yet licensed. Here's what to pay attention to โ including when checking us.
They promise โ100% admissionโ
The enrolment decision is made by the university. An honest agency talks about chances and backup options.
They ask you to transfer money to a card
Service payments โ only under the contract to the company's account, tuition payments โ only to the university's account.
No contract or payment details
A reliable company has an LLP, a BIN, an address and a contract setting out the services, timelines and refunds.
They hide prices
The cost of tuition is in the university's official price list, the agency's service fee โ in the contract before work begins.
They rush you into a decision
โOnly two places left, pay todayโ โ a reason to stop and check the information on the university's website.
They don't let you contact the university
You can always verify enrolment directly with the university โ we only help.
If the student is under 18
Special rules โ and we know them.
For students under 18, many countries require additional documents and supervision.
- Notarised parental consent for travel and study
- A guardian or contact person in the country of study โ where this is required
- A dormitory or residence with security and an access-control system
- Special visa and registration conditions โ we'll prepare them in advance
Checklist
Documents for admission: a checklist.
Mark what's already done. We'll prepare the exact list for your country and university.
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This is a basic list โ the exact set depends on the country and university. Ticks are saved only in your browser.
Parents' questions
Most frequently asked
How will we find out what's happening?
Your coordinator informs you of every stage: documents, applications, offers, visa. The convenient format is WhatsApp or a call; we can set up a shared chat with the parents.
Is it safe to live in a dormitory?
We offer university dormitories or vetted residences with security and an access-control system, and we show the living conditions in advance.
What if the child doesn't like it?
We help you adapt: a coordinator is in touch, and you can change your programme or university under the university's rules. We discuss decisions together with the family.
Can we go together for move-in?
Yes. We'll advise which visa parents need and help plan the trip.
How is a foreign degree recognised in Kazakhstan?
Diplomas from accredited universities can be used in Kazakhstan โ in some cases after a recognition (nostrification) procedure. We check accreditation in advance.
Free consultation
Let's talk about your child.
Tell us your goals and concerns โ we'll explain every step, timeline and payment. With your child or separately.