Privacy policy

This policy describes how Al Ma Dei LLP (hereinafter — “we”) processes the personal data of website visitors and clients in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Its Protection”.

What data we collect

• Your name and contact details (phone, WhatsApp, Telegram, e-mail) that you provide in a request or message.
• Information needed for admission: education, grades, language certificates, country and programme preferences.
• Documents you provide to us under the contract for submission to the university and for the visa.

Why we use it

• To contact you, hold a consultation and prepare an offer.
• To fulfil the contract: submit applications to universities, prepare documents for the visa and relocation.
• To inform you about deadlines, intakes and changes relating to your admission.

Who we share it with

Only those necessary for admission and relocation: universities, consulates and visa centres, insurance companies and housing providers — and only with your consent. The form on the site opens WhatsApp: you send the message yourself through the messenger.

Storage and protection

We keep data for as long as needed to provide services and comply with legal requirements, and we take organisational and technical measures to protect it.

Your rights

You can request access to your data, its correction or deletion, and withdraw your consent to processing by writing to us.

Contacts

For questions about the processing of personal data, contact us via WhatsApp (the button on the site).